Contact Ireland Roots

Get in Touch

At IrelandRoots.com, we value open communication with our readers and the wider iGaming community in Ireland. Whether you are an Irish player with a question about a casino we have reviewed, a journalist seeking a quote on gambling regulation, or a casino operator interested in being featured on our site, we want to make it as easy as possible for you to reach us.

Our team is based in Ireland and we aim to respond to all enquiries within one to two working days. During busy periods — particularly around major regulatory announcements or new casino launches — response times may extend slightly, but we will always endeavour to get back to you as promptly as possible.

Please note that we are not a casino operator and cannot assist with account queries, withdrawals, or deposits at any specific casino. If you need help with a casino account, please contact the casino's own customer support team directly. If you are experiencing difficulties with gambling, please see our responsible gambling resources below.

Send Us a Message

Use the form below to send us a message. Please select the most relevant category so that your enquiry reaches the right member of our team.

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Enquiry Type * Select a category… General Question Editorial Enquiry Correction or Factual Query Partnership / Advertising Complaint Privacy / Data Request Other

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Direct Email Contacts

If you prefer to email us directly, please use the appropriate email address below to ensure your message reaches the right team member:

Department	Email Address	Typical Response
General Enquiries	[email protected]	1–2 working days
Editorial & Reviews	[email protected]	1–2 working days
Corrections & Fact-Checking	[email protected]	1–3 working days
Partnerships & Advertising	[email protected]	2–5 working days
Privacy & Data Requests	[email protected]	Within 30 days (GDPR)
Complaints	[email protected]	5 working days

Editorial Enquiries

Our editorial team welcomes enquiries from readers, journalists, and industry professionals. If you would like to:

• Suggest a casino for review — We are always interested in hearing about casinos that accept Irish players, particularly those licensed by the Gambling Regulatory Authority of Ireland (GRAI) or other reputable jurisdictions. Please include the casino name, website URL, and the licence under which it operates.
• Request a correction — We take factual accuracy very seriously. If you believe any information on our site is incorrect or out of date, please email [email protected] with the page URL and details of the issue. Our fact-checker, Sean O'Connell, will investigate promptly.
• Contribute content — We occasionally accept guest contributions from qualified iGaming professionals. If you have expertise in Irish gambling regulation, payment methods, or casino operations and would like to contribute, please send a brief pitch to our editorial address.
• Request media comment — Journalists and media professionals seeking comment on Irish gambling topics can reach our lead reviewer, Sean O'Connell, via our editorial email. We are happy to provide expert commentary on Irish gambling regulation, the GRAI, online casino trends, and responsible gambling.

Partnerships & Advertising

IrelandRoots.com works with a select number of reputable casino operators through our affiliate programme. If you are an operator or affiliate manager interested in working with us, please note the following:

• We only partner with casinos that hold valid licences from recognised regulatory authorities (MGA, UKGC, Curaçao, Gibraltar, or the GRAI).
• All casinos must undergo our full review process before being featured. We do not publish paid reviews or accept payment for editorial ratings.
• We expect our partners to demonstrate a genuine commitment to responsible gambling and player protection.
• Our editorial team retains full independence over all review scores and editorial content.

To discuss a partnership, please email [email protected] with your casino name, licensing details, and affiliate programme information. We typically respond to partnership enquiries within five working days.

Complaint Process

We take complaints seriously and have a structured process to ensure every concern is addressed fairly. If you have a complaint about any aspect of our website, content, or conduct, please follow the process outlined below:

1. Submit your complaint — Email [email protected] with a clear description of your concern. Include the relevant page URL, the nature of your complaint, and your preferred resolution.
2. Acknowledgement — We will acknowledge receipt of your complaint within two working days.
3. Investigation — Our editorial team will investigate your complaint thoroughly. This may involve reviewing our content, consulting with the relevant author, and verifying facts with external sources.
4. Resolution — We aim to provide a substantive response within five working days of acknowledgement. If the matter is complex and requires more time, we will let you know and provide a revised timeline.
5. Follow-up — If you are not satisfied with our initial response, you may request that your complaint be escalated to our lead reviewer, Sean O'Connell, for a second review.

Please note that we are unable to investigate complaints about individual casinos, as we are not a regulatory body or dispute resolution service. If you have a complaint about a specific casino operator, we recommend contacting the relevant regulatory authority:

• GRAI (Gambling Regulatory Authority of Ireland) — www.grai.ie
• Malta Gaming Authority (MGA) — www.mga.org.mt
• UK Gambling Commission (UKGC) — www.gamblingcommission.gov.uk

Responsible Gambling Support

If you or someone you know is struggling with gambling, please do not email us — contact a professional support organisation that can provide immediate, confidential assistance:

For more information about staying safe while gambling online, please visit our comprehensive Responsible Gambling page.

Frequently Asked Questions